Customer care executives are experts in customer service, providing high-stakes customer service in large organizations and managing teams of customer care representatives. Any industry that involves business-to-customer sales employs customer care executives
Responsibilities of candidates include:
Inform customers about company's /services and offers
Good sales and negotiation skills
Confident & Professional
Excellent communication and listening skills
Feedback calling
Annual Maintenance Contract sales calling
booking calling and handling
App installation and refer
customer complaint handling
new booking transfer to franchisee
good communication skill