Customer Care Executive

Customer Care Executive >>
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Customer Care Executive

Customer Care Executive >>
Posted 5 days ago
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Description

Customer Service Responsibilities list:
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements and skills
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be a Pet Parent

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 - ₹20,000.00 per month

Schedule:
• Flexible shift

Supplemental pay types:
• Yearly bonus

Speak with the employer
+91-XXXXXXXXXX

Attributes

Company Name: Mr N Mrs Pet

Job details

Full-time

jitendra singh gurjar's profile

jitendra singh gurjar
jitendra singh gurjar Registered for 2+ months Last online 1 month ago
Seller's description No description left by seller village kacharheda ,post piplai,teh bamanwas,district sawai madhopur pin 322214, jaipur, Jaipur, Rajasthan, India

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    Seller details Details

    jitendra singh gurjar
    jitendra singh gurjar
    2849 active listings
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    Registered for 2+ months
    Last online 1 month ago
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    Listing location

    Jaipur, Rajasthan, India

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