About the job
Hiring For International BPO
Please Don't Apply If You Are Not Comfortable In English
Responsibilities
Answer calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
Follow up to ensure that appropriate actions are taken on customer requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Requirements
Strong communications skills
Ability to listen and problem-solve
Strong interpersonal skills
Ability to perform under pressure
Basic computer skills
Handling US Customer Over The Call Or Chat
Customer Care
Excellent Communications Required
Rotational Shifts
Share CV at 9634192390 or
