Roles and Responsibilities:
•Strong investigation skills to find root cause of metric issues and the ability to navigate Sellers in providing viable solutions.
•Awareness of how your direct actions impact the buyer experience and Amazon’s potential for bad debt.
•Flexibility to work various shifts, including working one weekend day or alternative start-end times
•Experience with Microsoft Office, including Outlook, Word, and Excel
•Ability to compose a grammatically correct, concise and accurate written and verbal response.
•Business proficient fluency in both written and verbal English
•High school diploma or equivalent.
•Experience with customer service.
•Strong soft skills.
•Flexibility to work during bank holidays and peak period.
• Interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.
Daily Working
•Account Health ( Most Priority)
•Customer Service Performance
•Product Policy Compliance
•Late Dispatch Rate
•Pre-fulfilment Cancel Rate
•Buyer seller communication ( Most Priority)
•A to Z Guarantee claims ( Most Priority)
•Return Request Closed
•A to Z additional info
•Pre and Post Plan Of Action (Account Health)
•Order Tracking Follow-up
•Negative feedback Removal
•Buyer Question Answer
•Non Compliance of Listings / Customer Reports
•Feedback Positive
•SPN Feedback
•Performance notifications
•Seller Grievance
•Maintain Daily reports & submit for Weekly and Monthly Review

More about this Ecommerce & Advertisment Executive job

Jaipur Global Services is aggressively hiring for the job profile of Ecommerce & Advertisment Executive for 4 open positions at Jaipur in Murlipura locality. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 15,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.

3. Is there any specific skill required for this job?

Ans. The candidate should have Fluent English skills and sound communication skills for this job.

4. Who can apply for this job?

Ans. Both Male and Female candidates can apply for this job.

5. Is it a work from home job?

Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Jaipur at apna.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

8. What is the last date to apply?

Ans. The last date to apply for this job is 05-Feb-2023.

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