The Inside Sales Representative's primary focus is to either retain or re-establish relationships with existing customers and to acquire new customers through a consultative sales and relationship building approach, using excellent customer service. This position has minimal travel with most communication occurring via phone, e-mail, internet-based demonstrations/meetings, etc. This position may work in more than one market and sells Nelnet Community Engagement peripheral and value-added products along with some sales and lead generation of flagship products to smaller organizations.

Catholic Faith Technologies is a part of the Nelnet Community Engagement (NCE) team. At NCE, we believe in the power of community-minded organizations. We create the tools that drive engagement and insights that organizations need to grow. Our strategy includes delivering customized mobile apps, communication, online giving, and online learning. We help schools/churches (under our aware3 & CFT brands), corporations (under our CD2 brand) & nonprofits engage and grow their communities with easy to use software.

This position is full-time and inherently remote (but if you’re near one of our hubs in Kansas City, Denver, Lincoln, or Brooklyn and would like to come into an office some days, that's cool too). The salary range for this position is $50,000-$70,000, commensurate with experience.
Job Responsibilities
Close deals in a highly competitive, consultative selling environment.
Up-sell to existing customers through education and providing additional product knowledge of software and services or new products and services.
Collaborate independently with other departments (Operations, Marketing, Field Sales) to deliver insights and work as a team to secure new large clients.
Draft proposals and contracts for targeted prospects or existing customers.
Provide expertise and advice while becoming a trusted advisor to prospects and current customers regarding product and service offerings.
Share needs, issues, and ideas gathered from current and prospective customers to improve current products/services or to assist in potentially developing new products/services.
Use Salesforce CRM to maintain records of contacts, accounts, leads, opportunities, activities, and regularly provide updates and report generation to leadership.
Provide insight to marketing and growth teams to generate qualified sales leads.
Forecast and prepare sales plans to achieve sales goals.
Education
4-year undergraduate degree in business, computer science, engineering or equivalent experience preferred.
Experience
1-3 years of experience creating/maintaining business relationships via telephone phone.
Customer service and call center experience a plus.
Proven track record of high performance and achieving goals.
Experience presenting via the web and in-person to both small and large groups.
Experience in education technology and software, as a service, sales a plus.