Job Description

Role:

· Working with the branch and sales channels to acquire new NR clients.

· Think through marketing plans and reward programs to get both the resident clients involved for reference and employees for closure.

· Get in touch with top end clients and own up targets for FX, CASA and TD.

· Identify clients which have the potential to increase balances/transactions and enhance transactions.

· Share the gap areas with area managers and RBM and help them take decisions in terms of enhanced focus to meet targets.

Job Requirement:

· Understanding channel management and conflicts handling.

· Ability to collaborate with all the units involved in the customer service cycle to ensure customer delight.

· Connect the marketing campaigns with the actual status on ground.

· Detail orientation towards the new client engagement process.

· Understanding the client nuances and handover process to NR team.

· Be able to excite channels and run campaigns with them.