Review the MIS on an on-going basis for claims closure, claim size and settlement ratio for the allocated region.
Propose the amount that needs to be reserved for each case after consultation with claims team to the based on case facts
Collect all evidences relevant to the case in coordination with claims team and thereby devise an appropriate case strategy in consultation with claims team.
Prepare and file the WS,affidavit and document in the court; appear in court when required
Collaborate with the advocate vendors on implementing the case strategy
Prepare for effective contest before appropriate court/forum or tribunal and early closure of claims if it is categorized as compromise (No defense case); conduct a thorough review, meticulous follow-up on pending cases, attempt compromise in possible cases.
Drive the team to meet their targets by conducting regular meetings to track progress on set targets
Guide the team to execute the appropriate line of action in respect of defense/contest case so as to have quick and proper closure of cases.
Act as guide for team for tough negotiations (for compromise possible cases) and critical defense/contest cases.
Control the claim size for the region by checking and maintain the quality of claims that are settled
Liaise with other internal functions such as Claim teams, ILM, Operations, underwriting to ensure successful closure of cases