Job Description

JOB ROLE :

·Handling personalized service requests of customers.

·Generation of timely business MIS.

·Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

·Coordination with CPC/RPC/Investment desks for account opening of customers.

·Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT:

·Developing and maintaining banking relationships with a select group of high net worth customers

·Excellent communication skills with customer service orientation

·Courteous and polite.

·Good knowledge of Microsoft excels.
Understanding of banking norms and processes